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Business PolicyORDER PLACEMENT Orders placed by phone are welcomed, however, faxed and electronic mail orders are preferred to assure accuracy. Orders by phone will be confirmed by fax. It is the responsibility of the customer to notify us of any errors on said order. Orders may be placed at 800-239-9495 (voice) or 800-239-9798 (fax). CREDIT TERMS Terms of payment: Net 30. Any invoice more than 30 days past due is subject to a service charge of 1.5% per month (18% annual rate). Unpaid invoices in excess of 60 days may result in orders being placed on credit hold until account is current. FREIGHT TERMS All orders, unless otherwise noted on Product & Price list, will be FOB origin. Freight quotes are only estimates and cannot be guaranteed. DAMAGED GOODS It is the responsibility of the consignee to file claims on goods damaged in transit. Products should be inspected upon receipt, and if damaged, should be signed for as damaged and filed immediately with the carrier. Filtration Manufacturing must be notified within 48 hours upon receiving shipment of all shortages and/or damaged goods. PRICING Pricing will be set forth in the current edition of the Product & Price List (with the exception of formal quotes). Prices are subject to change with 30 days written notice. All orders shipped on or after that date will be at the revised price. MULTIPLIERS Cost percentages are listed on the "Distributor Multiplier Sheet". Exceptions must be confirmed in writing when placing order. We reserve to right to adjust multipliers with 30 days written notice. SAMPLES Standard size samples are available at no cost. We reserve the right to bill freight to customer. Full-size samples will be charged at multiplier "A" pricing, FOB shipping point. Note: We do our best to publish accurate information on our products. However, the information contained on our website is only a brief description but if more complete information is needed then please contact our customer service specialists for product brochures.
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